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Cancellation Policy

Last updated: October 7, 2026.

This policy applies to orders placed on cattreasury.shop. Cat Treasury is operated by Beyond Bridges, an Ontario-registered sole proprietorship.

Cancellation requests

Cancellation requests may be submitted before an order has been processed and shipped. Once processing or shipping has begun, cancellation may no longer be possible.

How to request a cancellation

If you want to cancel, please contact Cat Treasury as soon as possible at support@cattreasury.shop or through our Contact Us page, and include your order number. Customer support is available Monday through Friday, 9:00 AM to 5:00 PM.

After an order has shipped

If your order can no longer be cancelled, please see our Returns & Refunds Policy.

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